AI, consulting and software. Built around your business.
Cuddy helps organisations align business processes, information flows, software and technology. We study how the work really runs, advise on improvements, build what is missing and connect what already exists. We use AI where it fits, and we stay involved in maintenance and further development.
Services
How can we help?
Three disciplines that strengthen each other: AI, IT consulting and custom software. Start where it hurts most.
- 01
AI advice
Where can AI deliver something in your business, and where not? We find out before anything is built.You do not know where to begin with AI, or your team already uses it without shared agreements.
- 02
IT consulting and digitalisation
How does your organisation work, where does technology get in the way, and which solution fits? We investigate before anything changes.Your systems are growing, but nobody oversees the whole anymore.
- 03
Custom software and integrations
You do not have to replace your existing software to take your business further. Business applications, ERP and CRM extensions, API connections and client portals, built around how your business works.Your software does not fit your work, or your systems do not talk to each other.
- 04
Product development
We help you turn an idea into a software product, and we build and run our own products too.You want to build your own product, or turn an existing service into a product.
Sound familiar?
Everyone is trying something with AI. Nobody knows what it delivers.
- Our ERP does not fit how we work, so people work next to it in Excel.
- Production planning still lives in Excel, and every change takes an hour.
- Customer data sits in the CRM, quotes in another system, and nobody knows which version is right.
- Departments work with different numbers and integrations that stopped working years ago.
- Off-the-shelf software does what the average company needs. Our process is different.
That is where our work begins.
What we do
The same work, with a person in charge
Now
9 steps
- Request
- Retyping
- Searching old quotes
- Excel
- Writing the quote
- Checking
- Retyping
Next
4 steps
- Request
- File ready
- Colleague checks
- Quote
- data extracted
- missing information flagged
- a colleague confirms
The judgement stays with your employee. What disappears is the searching, retyping and merging around it.
AI for your business
One way of working with AI, instead of everyone with their own account.
We set up AI so that it knows your business, can access your data, and follows the way you actually work. We arrange four things for you.
- 01
Agreements
What is allowed, which data, who decides.
- 02
Connection to your data
Your documents, email and systems, with permissions.
- 03
Fixed workflows
Recurring work, set up properly once.
- 04
Control
An employee decides where it matters.
Our order of work
AI where it pays off. Plain automation where that works better.
Not every problem needs AI. Sometimes a fixed integration is enough, sometimes a better-configured package. We choose the simplest solution that works, and we advise against AI when it does not pay off.
- 01
Keep what works
Your accounting, your email, your industry software: they stay in place.
- 02
Connect and automate
Enter data once and keep it current everywhere. Recurring work that runs on its own.
- 03
AI where it pays off
For work that involves language, documents and knowledge.
- 04
Build what is missing
Only where nothing exists that fits.
How we keep it safe
Nothing leaves the building without an employee having seen it
AI makes mistakes. That is why we build every application with a moment where a person decides. It is not an add-on, it is the starting point.
- A person decides
- Every application has a checkpoint where it matters.
- Traceable
- Answers point to their source, and actions can be reviewed.
- Agreements on data
- Agreed up front: which data may go where, and who can see it.
- Simple first
- The simplest solution that works, even when it is not AI.
Results
Improvement you can point to
At the start of a project we record how things work today. Not to write a report, but so we can later see what has changed. Where that can be measured reliably, we track:
- ·the number of steps per task
- ·hours per week spent searching, retyping and checking
- ·lead time from request to completion
- ·errors and rework
- ·costs
Not everything can be measured reliably. Where it cannot, we say so. We would rather give an honest judgement than a percentage that means nothing.
Who we work with
For ambitious organisations that want to use technology better
From smaller companies with a specific ICT question to organisations with a large software or implementation project. We look for the solution that fits your scale and your challenge.
What can technology do for your business?
Schedule a call. We will tell you honestly whether AI, an integration, an extension or custom software fits, and what you are better off leaving alone.